Shipping policy
Shipping Policy
At Statement Foundry, we make our products to order and take care to prepare each order for shipment with attention to quality and presentation.
Order Processing
Orders are typically processed and prepared for shipment within 3–5 business days after payment is successfully received.
Because our products are made to order, additional processing time may occasionally be required. If there is an unexpected delay affecting your order, we will make reasonable efforts to contact you.
Shipping Method
Statement Foundry currently ships orders within the United States.
Available shipping methods and shipping charges are displayed during checkout based on your shipping address and order.
Our current standard shipping method is USPS Ground Advantage.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Estimated Delivery
USPS Ground Advantage delivery times are estimates provided by the carrier and are not guaranteed.
Actual delivery times may vary because of weather, carrier delays, holidays, service disruptions, incorrect addresses, or other circumstances outside our control.
Statement Foundry is not responsible for delays caused by the shipping carrier after an order has been shipped.
Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please carefully review your shipping information before placing your order.
If an order is returned to us because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply if the order needs to be reshipped.
Tracking
Once your order has shipped, tracking information will be provided by email.
You may also view available order and shipping information through your Statement Foundry customer account.
Multiple Items
Orders containing multiple products may, in some circumstances, be shipped separately. If this occurs, you may receive separate shipping notifications and tracking information.
Lost, Damaged, or Missing Packages
If your tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.
If your package arrives damaged, please retain the packaging and contact us as soon as possible. Photographs of the product and packaging may be requested.
For defective, damaged, or incorrectly fulfilled orders, please refer to our Returns & Replacement Policy.
Contact
If you have questions about the shipping of your order, please contact us at:
Please include your order number when contacting us about an existing order.
Last Updated: September 8, 2026